Our edge is service

You run your business. We handle your website.

You didn't start your business to think about your website at all.

You started it to do what you're actually good at.

We'll take the time to understand what you already have, what's working, and what you actually need.

Whether you hire us or not, you'll leave that first conversation knowing exactly what you need. Sometimes that's us. Sometimes it's a simpler solution — and we'll tell you that too.

You pay nothing until your site is live. After that, it's month to month. If we're not delivering, you leave.

We've been doing this since 2003. In 23 years, I've never walked away from a client. Not once.

We keep our client list small.

Send Dave your website →

[Email] · [Phone Number]

No website yet? Tell Dave about your business.

No chatbot. No ticket system. You're talking to Dave.

The problem

Why your web designer goes silent the day after you pay

  1. The day you pay

    Old way

    You found a web designer. They seemed great.

    You paid the deposit — $3,000, $5,000, maybe more.

    Our way

    Step 1 — You send Dave a message.

    Email or text. No contact form, no sales funnel. Dave reads it and sets up a short call. Don't prepare anything — asking the questions is his job.

    You pay nothing until your site is live.

  2. The build

    Old way

    Communication slowed down.

    “We're working on it” became the only update.

    Our way

    Step 2 — We plan how your website works for your business.

    Before anything is built, Dave works through your business with you: who your customers are, what you want them to do on your site, and what happens after they do it.

    Step 3 — We build it with you.

    Nothing goes live until you approve it.

  3. Launch

    Old way

    The site finally launched, weeks or months late.

    Our way

    Step 4 — We launch. That's when billing starts.

    Off-hours launch, zero disruption to your business day.

  4. After launch

    Old way

    And then… silence.

    Our way

    Already done.

    Most fixes happen during off-hours. By the time you sit down at your desk, it's already done.

  5. Six months later

    Old way

    Something breaks.

    You call. Voicemail.

    You email. Nothing.

    Our way

    Six months from now, you'll email the same address and hear back from the same people.

    Dave built your site, so Dave answers your messages.

  6. Years later

    Old way

    The designer's gone. The money's gone.

    Our way

    Site refresh every few years — included, no extra cost.

    “They know what's going wrong — they built it.”

    — Lisa & Caitlin, client since 2017

  7. Next time

    Old way

    Why being burned twice is more common than most people admit

    It's not that the website will be bad. It's that you'll write another big cheque — or sign a long contract — and get burned again.

    Maybe last time it was a freelancer. This time you went with a bigger company. A proper agency with a sales team and a nice website.

    Same result. Different logo on the invoice. A site left to break on its own.

    Our way

    Why the best guarantee has nothing to do with the website

    If you're not happy with the website, we make it right — no extra charge. We revise it with you until it's right.

    If we can't get there, we part ways. You leave with your files. No hard feelings.

    Why? Because we've paid for things we regretted too — stuck with something that didn't work, defending it because the money was already spent. We built this model so that never happens to you.

You don't want a website.

You want certainty that this time will be different.

That's what we actually sell.

Send Dave your website →

No website yet? Tell Dave about your business.

What “Our Edge Is Service” means

A website has nothing to tell you it's time to be serviced.

A car

A car makes noise when it needs attention. The brakes grind. The oil light comes on. Something tells you.

A website

A website doesn't. It looks exactly the same the day something breaks as it did the day it launched. A plugin update that broke your contact form. A security gap that's been open for weeks. A site loading slowly enough that customers give up and leave. None of it is visible until a customer tells you — or until it's already cost you.

This is the invisible work.

Every month, while you're running your business, we're running your website.

How this works

No Upfront Cost. No Big Cheque. No Gamble.

How to hire a web team without paying until your site is live

Old way

You pay $10,000 upfront. Designer disappears. You lose $10,000.

Our way

Your site goes live. Then you pay from $197/month. If we ever stop delivering, you leave — and you keep your files.

We have to earn your business every month.

Everything included. One monthly cost.

Most web support services don't build your site — you'd still pay $5,000–$15,000 upfront to a designer, then separately for maintenance. We build it. It's included.

Simple sites

$197/month

A lean, fast site for a business that needs to be found and contacted.

Complex sites

$597/month

Sites with memberships, logins, or online sales.

Both include everything below. Dave will tell you which one you need on the first call — and why.

  • Custom website buildplanned around your business
  • Hostingyour website, email, and backups stay on US servers
  • Business emailat your own domain, no Gmail
  • Domain managementregistered in your name, we handle the settings
  • Security monitoringpatches applied the moment they're released
  • Automatic backupsrestored before you notice anything's wrong
  • Unlimited content updatessend us what you need
  • Site refresh every few yearsincluded, no extra cost
  • Off-hours maintenancezero disruption to your business day
  • Monthly reportyou always know what happened, even when nothing broke
  • Direct access to usemail or text, response within hours

Why doing nothing is the most expensive option

A slow site loses a visitor in three seconds — no alert, no notification, no record of it. A broken contact form runs silently for weeks. A security hole stays open. None of it shows up on an invoice. It shows up in fewer enquiries. A prospect who went somewhere else. A client who tried to reach you and couldn't.

What would one lost client cost you?

We're not the cheapest option. One lost client costs more.

Why we limit new clients

Why we keep our client list small

We could hire more people. Use templates. Take 20 clients a month.

But the moment we're too busy to respond quickly, you become a number instead of a client.

So we limit new projects.

We've been building and maintaining sites since 2003. Taking on more than we can handle well — that's not who we are.

What clients say

“Dave as a strategist and advisor — almost more than as my tech guru.”

2003Today

Since 2003. Not one client abandoned.

2014

Client since 2014

“More than a technical solution.”

“It's like hiring them to take me to the grocery store, but they're not only going to carry groceries — they'll also help me improve my diet and make sure I'm eating the correct foods. Not only are they doing the technology, but they're trying to understand and advance the business. I appreciate Dave as a strategist and advisor almost more than as my tech guru. I can trust them. Trust is very important to me.”

— Nicolas Johnson, The Gun Blog

See the site Dave built(opens in a new tab)

2017

Client since 2017

“They know what's going wrong — they built it.”

“We don't have to explain much — they built it, so they know what's going wrong in situations. We have worked with others, and they did not care. Dave sincerely cares about finding what works best.”

— Lisa & Caitlin, Hearts Speak

See the site Dave built(opens in a new tab)

2018

Client since 2018

“Priceless for someone with limited technical background.”

“The personal attention, accountability, and technical guidance — particularly for someone like me with limited technical background — are priceless. I wholeheartedly recommend TST Technology.”

— Mary E. Buelow, DVM, DAVDC, Animal Dental Specialist

See the site Dave built(opens in a new tab)

2019

Client since 2019

“Rapid response, genuine concern.”

“Their rapid response during emergencies, coupled with an intimate grasp of our site's architecture, saves invaluable time. Dave's genuine concern for our success resonates in every interaction.”

— Dr. Michelle Samuel, VMD, DACVO, Ocean Veterinary Ophthalmology

See the site Dave built(opens in a new tab)
Clients served
37
Clients abandoned
0
Average response time
Within hours

What we don't do

We'd Rather Be Upfront

Not our thing

  • Logo design (we can recommend designers)
  • Blog and news writing — we'll post it, but the writing is yours
  • Social media management
  • SEO campaigns or ranking guarantees — good SEO is built into the site from day one. Anyone promising #1 on Google is lying.

What we obsess over

  • Fast load times — checked every month
  • Sites that work on every device
  • Answering questions in plain English

Common questions

Straight answers.

Trust & Risk

“What if I want to switch to someone else later?”

You own your website — we'll help you move it to a new host and hand over all your files and passwords. Some premium tools run under our licence and will be removed, so your new provider will need to replace those. Your domain was always registered in your name. We don't lock you in.

Trust & Risk

“Who is this best for?”

Usually service businesses that want a professional site and ongoing support without managing separate designers, hosts, and maintenance people. If you're not sure whether you're a fit, email Dave — he'll tell you honestly.

Getting Started

“Why not just use an AI tool to build my own site?”

For some businesses, that's the right call. If you're a sole trader who needs one simple page online and nothing more, an AI builder or template will do the job, and it's free.

Where it falls short: an AI tool can put a page together, but it can't tell you why visitors leave in three seconds, why your form stopped working after an update, or who to call when your site goes down at 11pm. It builds something that looks finished. It doesn't stick around afterward.

If that's the gap you've already hit, that's who we built this for.

Getting Started

“How long does the build take?”

It depends on how much planning your business needs. Before we build anything, Dave works with you on what the site has to do for your business — and most clients figure that out as we go. A simple site takes a few weeks. A bigger one, like a membership site, takes a few months. You don't pay anything until it's live, so the time is on us, not you.